About Us & Services

Ambassador Duty is a full-service Duty Free Store located at the foot of the Ambassador Bridge in Windsor, Ontario. The Ambassador Bridge serves as North America’s #1 Border Crossing. With a special partnership in place The Ambassador Duty Free Store enables University of Windsor students to gain valuable work experience in a variety of areas, including retail, marketing, and tourist service positions.

As a Duty Free Store, items are sold for export and are exempt from certain taxes and duties that would typically be applied to the merchandise sold at a regular domestic retail store. Taxes such as HST and import tariffs are not applied at the point of sale when an item is sold for export. When a traveler leaves the country, they have the opportunity to shop at a ‘duty free store’ where they can take advantage of these savings and save money on hundreds of items!

Here at Ambassador Duty Free, you will find items to shop in the following categories, including but not limited to

  • Liquor
  • Beer
  • Confections and International treats
  • Wine
  • Jewelry, Watches, Sunglasses
  • Tobacco
  • Perfume, Skincare, and cosmetics.
  • Souvenirs

Our friendly, knowledgeable, and helpful staff will assist you with all of your shopping needs. We know you’ll find your stop at Ambassador Duty Free to be an enjoyable and cost-saving way to shop. To maintain our efficiency and convenience for shoppers, we’ve installed an on-site banking machine and a state-of-the-art system that allows for expedient processing of credit cards and debit cards.

Ambassador Duty Free is proud to offer additional amenities such as:

  • Service in both of Canada’s official languages
  • Clean, spacious restrooms
  • Large humidor with a fine selection of cigars
  • Large dedicated parking for Semi Trucks, RVs, cars, and tour buses.
  • Payment for items in US or Canadian Currency.
  • Cash Exchange
  • USDL & DEF Fuel
  • Fleet Fuel Payment options
  • ATM
  • Printing of trucking documents & required manifests.

* To purchase and take liquor into U.S., you must be 21 years of age.

Motorcoach Services

The Ambassador Bridge crossing is committed to providing exceptional service to motorcoach drivers and passengers. We appreciate your business and understand the importance of providing an excellent shopping experience to your passengers. Because of this we wish to offer you the most convenient and efficient service possible.

Escort and Driver Services

  • Bus Incentive Program
  • Ample Bus Parking
  • Pre-Registration Service

Motorcoach Passenger Services

  • Open 24 Hours – 7 Days a Week(including holidays)
  • Spacious Washrooms
  • Weekend Liquor & Confection Sampling
  • Currency Exchange
  • On-site Bank Machine
  • Passenger Gift Raffles
  • Complimentary Coffee
  • Great Savings

Pre-Registration Service

All bus groups are welcome to stop and shop Duty Free at any time. However, we now offer you the option of pre-registration. This option will allow us to serve you and your passengers better. Pre-registration gives us the opportunity to ensure sufficient staff are available to provide you with excellent assistance and prompt check-out.

Online Registration: Click Here

Phone Registration:
519-977-9100 EXT. 3042

Motorcoach Greeting

A member of our staff will greet all pre-registered buses. We will inform your passengers about duty free allowances, store promotions as well as address any questions they may have.

Pre-Registration Gift Giveaway

All pre-registered buses will be provided with a complimentary gift bag to raffle off to their passengers. As well, our staff will hold a draw and present 2 passengers with a $10 ADFS gift certificate.

Wedding Services & Party Planning

As you are planning everything from the Bachelor, Bachelorette, and Rehearsal Dinner to the Grand Finale, the Wedding Reception, or any other party we can help you keep your costs down! We offer you a way to save a lot of money on all of the adult beverages you want to plan and execute the perfect party. PLUS, we offer all of this, and WE PAY YOUR DUTY on your Liquor purchases! When you shop here, declare everything you’ve purchased to Customs and if you are charged duty, fill out the our WE PAY YOUR DUTY FORM return it with the original receipt, and we will refund you any duty paid on Liquor purchased.

We would love the chance to meet you, talk with you a little more, walk you through the process, maybe visit the store and show you how much we appreciate you being part

We look forward to hearing from you soon and wish you all the best in your wonderful endeavor.

Contact us here:
supervisors@ambassadordutyfree.com
519-977-9100

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